Refund policy

Thank you for choosing House Plan Files for your digital service needs. Please read this Refund Policy carefully before making a purchase. By purchasing and downloading digital files from our website, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.

No Refunds

  • Due to the nature of our digital services, which involve the immediate delivery of downloadable files, we do not offer refunds or exchanges for any purchases made on our website.

Non-Tangible Goods

  • Our products are non-tangible digital goods delivered electronically. Once you have downloaded the digital file, it is deemed as “used” and cannot be returned or refunded.

Quality Assurance

  • We take pride in providing high-quality digital products and ensure that they are accurately described on our website. We encourage you to review product details and specifications before making a purchase.

Customer Satisfaction

  • Your satisfaction is important to us. If you encounter any issues or have questions about our products, please contact our customer support team, and we will do our best to assist you.

Unauthorized Use

  • If you believe that your account has been compromised or that unauthorized purchases have been made, please notify us immediately so that we can take appropriate action to secure your account.

Changes to Refund Policy

  • We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us

  • If you have any questions or concerns about our Refund Policy, please contact us at Contact us page.

By making a purchase on our website, you agree to abide by this Refund Policy and acknowledge that no refunds will be provided for digital downloads.

Last updated: 18/03/2024

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