Payment policy

This Payment Policy outlines the terms and conditions regarding payments for services provided by House Plan Files. By using our services or making a purchase, you agree to abide by this Payment Policy.

Payment Methods

  • We accept payment via credit/debit card, Google Pay, or other payment methods specified on our website.
  • All payments are processed securely through our payment gateway.

Service Fees

  • The fees for our services are clearly stated on our website or communicated to you before the purchase.
  • All fees are payable in the currency specified on our website and are exclusive of applicable taxes.

Payment Processing

  • Payments for services are due at the time of purchase unless otherwise agreed upon.
  • Once payment is received, we will commence the provision of services as outlined in the agreement or as per our service terms.


  • Refunds may be provided in accordance with our Refund Policy, which is available on our website.
  • Requests for refunds must be submitted in writing and will be processed in accordance with our Refund Policy.

Late Payments

  • If payment is not received by the due date, we reserve the right to suspend or terminate the provision of services until payment is received.
  • Late payments may be subject to late fees or interest charges as permitted by law.

Disputed Charges

  • If you believe there is an error or unauthorized charge on your invoice, please notify us immediately to resolve the issue.
  • We will investigate disputed charges promptly and provide a resolution in accordance with our policies and applicable laws.

Changes to Payment Policy

  • We reserve the right to update or modify this Payment Policy at any time without prior notice. The updated policy will be effective upon posting on our website.

Contact Us

  • If you have any questions or concerns about our Payment Policy, please contact us at Contact us page.

By using our services or making a purchase, you acknowledge that you have read, understood, and agree to abide by this Payment Policy.

Last updated: 18/03/2024

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